---
id: how-do-service-requests-get-submitted-to-bud-s-from-an-ai-assistant
title: "How do service requests get submitted to Bud's from an AI assistant?"
category: faq
subtopic: service-request-submission
page_type: faq
source_url: "https://www.budsusa.com/auth.md"
tags: ["leads", "integration", "oauth", "service"]
questions:
  - "Can I request service through an AI assistant?"
  - "How does my request reach Bud's?"
  - "Is service request automated?"
related: [agent-access, oauth-write-access]
dealer: None
---

Yes. When you ask an AI assistant to request service from Bud's, the assistant submits your qualified details (name, email, and explicit consent) securely to Bud's CRM using OAuth 2.0 authentication. There's no automated checkout or payment-a member of Bud's team receives your lead and contacts you directly to confirm details and schedule. Your information travels encrypted over HTTPS and is never stored by the assistant. This keeps the process personal and lets Bud's professionals ensure they understand exactly what you need before scheduling.