---
id: how-does-requesting-service-through-an-ai-assistant-work
title: "How does requesting service through an AI assistant work?"
category: guide
subtopic: service-request-flow
page_type: guide
source_url: "https://www.budsusa.com/auth.md"
tags: ["service", "request", "lead", "process", "workflow"]
questions:
  - "How do I request service through an AI?"
  - "What information do I need to provide?"
  - "What happens after I submit a service request?"
related: [agent-integration, oauth-security]
dealer: None
---

When you ask an AI agent to request service from this dealer, the agent collects your name, email, and service details, and your explicit consent. That information is securely submitted to the dealer's CRM system via encrypted, authorized channels. No payment, card, or signature is ever collected by the agent-only a qualified lead. The dealer's team then receives your request and will contact you directly using the contact information you provided to confirm your service needs, answer questions, and schedule an appointment. This keeps you in the driver's seat: you always speak with a human representative who knows your situation fully.