---
id: how-do-ai-assistants-submit-service-requests-to-bud-s
title: "How do AI assistants submit service requests to Bud's?"
category: page
subtopic: agent-write-access
page_type: page
source_url: "https://www.budsusa.com/auth.md"
tags: ["service-request", "integration", "security"]
questions:
  - "How does an AI submit my service request?"
  - "Is it safe for an assistant to send my information to Bud's?"
  - "What happens after I request service through an AI?"
related: [agent-auth-overview, agent-read-access]
dealer: None
---

When an AI assistant helps you request service from Bud's, it uses a secure, gated system called OAuth 2.0 with the `client_credentials` grant. Your information is never stored in the AI or exposed in transit-only the assistant's secure connection to Bud's is authenticated.

You remain in full control: the assistant asks for your explicit consent and gathers just your name, email, and service needs. That qualified lead goes directly into our CRM, where a real person from Bud's reviews it, verifies your details, and contacts you to confirm the appointment.

No payment info, no auto-checkout, no surprises-just a human-to-human conversation after the AI does the legwork. It's fast, safe, and puts you first.