Bud's Plumbing, Heating, Air Conditioning & Electric frequently asked questions

Question 1

Why Should I Trust Bud's?

Accepted Answer

You can trust us because we have a strong foundation of values. We've been in business 50 years and we are not going anywhere. Our customer loyalty allows us to grow while maintaining a small company feel. It's important for us to treat our customers like family.

Question 2

Do You Have 24-Hour Service?

Accepted Answer

YES! Call us 24 hours a day, 7 days a week, 365 days a year, and you will always get a real person answering the phone. If your furnace goes out on the coldest day of the year at 2:00 in the morning, we will be there and are happy to help.

Question 3

Will I Have To Wait For Parts?

Accepted Answer

Not in most cases. Bud's Heating and Air Conditioning maintains a fully stocked warehouse with transportation available to get your system up and running quickly. We employ a dedicated parts manager to expedite orders in the event that your part needs to be ordered. We service nearly all makes and models of heating, air conditioning and indoor air quality equipment and can get your problem fixed fast!

Question 4

What is ENERGY STAR?

Accepted Answer

ENERGY STAR is a program that was created by the US Environmental Protection Agency (EPA) to help businesses and individuals make energy efficient purchases. The ENERGY STAR label, a small blue and white logo, is put only on items that meet superior energy efficiency standards. For more information about the Energy Star program, please view their website at www.energystar.gov.

Question 5

Why Should I Get My Ducts Cleaned?

Accepted Answer

Many notice an immediate improvement of their system functionality after getting their air ducts cleaned. Homeowners report their systems using less air in the summer and less heat in the winter, all because the air is constant. Air ducts, if not cleaned, house mold and mildew, polluting all the air in your home. To save money and protect your family, read more about cleaning and schedule an appointment to have you air ducts cleaned today! Call us at 757-890-2600!

Question 6

What Causes Indoor Air Pollution?

Accepted Answer

Many of the everyday household items around your home contribute to poor indoor air quality. Compounds found in carpeting, furniture, and upholstery consistently emit gas or fumes. Other sources of pollutants can include, but are not limited to, cleaning agents, paints, candles and personal care products. Also, newer homes that are tightly sealed for energy efficiency tend to limit air circulation, which can contribute to a buildup of contaminants. Likewise, things like weather stripping and storm doors keep stale air in and fresh air out.

Question 7

When Is It A Good Time To Replace My System?

Accepted Answer

When the cost of repairs approaches 50% of the value of your heating or cooling system, it's generally a good time to think about replacing your system. Even if needed repair costs aren't quite as daunting as 50%, you might want to replace your system if it's more than 12 years old or you've had a history of problems with it.

Question 8

What Does HVAC Stand For?

Accepted Answer

Heating, Ventilating, and Air Conditioning.

Question 9

My New System Is Installed & Running Well. Is There Anything I Have To Do To Maintain My New System?

Accepted Answer

As long as you don't run into any issues, your air filter is the only thing you need to keep a constant eye on. Checking your filter at least once a month and replacing when it becomes dirty is a necessary action to keep your system running efficiently. As for everything else, our certified technicians can check your filter and system components during routine maintenance visits. Most warranties also require annual maintenance by a certified technician. A warranty can be voided if the system is not serviced by a certified contractor or neglecting maintenance requirements.

Question 10

What Can I Do To Prevent Indoor Air Pollutants?

Accepted Answer

1. Store household cleaners, paint solvents and chemical products in tightly sealed containers. If possible, keep them in your garage or outside. 2. Clean and vacuum at least once a week. 3. Regularly wash bed linens and stuffed toys. 4. Keep windows closed when pollen, pollution and humidity levels are high. 5. Have your home system tested for dust, pollen, chemicals, and/or other pollutants. 6. Make sure your home is properly ventilated. 7. Keep humidity levels within a healthy, comfortable range to prevent growth of mold and mildew (25% - 55%). 8. Avoid using scented deodorizers and odor-masking air fresheners, which may have toxic chemicals. 9. Choose furnishings that emit the smallest possible amount of chemical vapors. 10. Do not allow smoking inside your home and make sure all gas appliances are properly ventilated.

Question 11

Do You Offer Any Tax Deductions?

Accepted Answer

Yes! Some tax credits are still available. Please consult your Comfort Advisor for more details.

Question 12

Is Financing Available?

Accepted Answer

We understand that families want options when financing their Heating and Air Conditioning projects. To help make it easier for our customers, we offer a variety of financing options with approved credit. These financing providers make it simple to apply online. We have financial Options through Payzer!

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